All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates and Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- All orders within the Republic of Ireland qualifies for free shipping.
- We offer €120 flat rate shipping to Europe and the UK.
- Unfortunately, we do not ship to North America, South America, Africa, Asia or Australia.
- Local store pick-up is available on appointment. Contact us on to arrange.
Deliveries are made using DPD or DHL. We will contact you via email or text message with the contact information you provided at checkout to notify you on the day of arrival.
Your UK order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination. Easy Bikes is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you have not received your order within 5 days of receiving your shipping confirmation email, please contact us at with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
Our carriers do not deliver to P.O. boxes. Please use your physical address when ordering.
Refunds, returns, and exchanges
We accept returns up to 7 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don’t hesitate to contact us at .