Extent of Limited Warranty

Easy Bikes warrants its products to be free from defects in materials or workmanship for a period of 2 (two) years after original purchase. This warranty only applies to the original owner and is not transferable. Claims under this warranty must be made through the retailer where the bicycle or the component was purchased. Original proof of purchase required.

Local Law

This warranty statement gives the customer specific legal rights. The customer may also have other rights which vary from County to County, and Country to Country elsewhere in the world. To the extent that this warranty statement is inconsistent with the local law, this warranty shall be deemed modified to be consistent with such law, under such local law, certain disclaimers and limitations of this warranty statement may not apply to the customer. For example, some counties may:

  1. Preclude the disclaimers and limitations of this warranty statement from limiting the statutory rights of the consumer.
  2. Otherwise restrict the ability of a manufacturer to enforce such disclaimers and limitations.

Limitations of Liability

To the extant allowed by local law, except for the obligations specifically set forth in the warranty statement, in no event shall Easy Bikes or its third-party suppliers be liable for direct, indirect, special, incidental or consequential damages.

Limitations of Warranty

This warranty does not apply to products that have been incorrectly installed and/or adjusted according to the respective Easy Bikes technical installation manual. The installation manuals can be found online at www.sram.com and www.twitter-bikes.com.

This warranty does not apply to damage to the product caused by a crash, impact, abuse of the product, non-compliance with the manufacturer’s specifications of usage or any other circumstances in which the product has been subjected to forces or loads beyond its design.

This warranty does not apply when the product has been modified.

This warranty does not apply when the serial number or production code has been deliberately altered, defaced or removed.

This warranty does not apply to normal wear and tear. Wear and tear parts are subject to damage as a result of normal use, failure to service according to Easy Bikes recommendations and/or riding or installation in conditions or applications other than recommended.

Wear and tear parts are identified as:

  • Dust Seals
  • Bushings
  • Air Sealing O-Rings
  • Glide Rings
  • Rubber Moving Parts
  • Foam Rings
  • Rear Shock Mounting Hardware and Main Seals
  • Upper Tubes (Stanchions)
  • Stripped Threads/Bolts (Aluminium, Titanium, Magnesium or Steel)
  • Brake Sleeves
  • Brake Pads
  • Chains
  • Sprockets
  • Cassettes
  • Shifter and Brake Cables (Inner and Outer)
  • Handlebar Grips
  • Shifter Grips
  • Jockey Wheels
  • Disc Brake Rotors
  • Wheel Braking Surfaces
  • Bottom Out Pads
  • Bearings
  • Bearing Races
  • Pawls
  • Transmission Gears
  • Tools

This warranty shall not cover damages caused by the use of parts of different manufacturers.

This warranty shall not cover damages caused by the use of parts that are not compatible, suitable and/or authorised by Easy Bikes for use with Easy Bikes components.

This warranty shall not cover damages resulting from commercial (rental) use.